Built by an Aboriginal co-operative, for Aboriginal community-controlled housing
Cultural safety and data sovereignty are in the system — not bolted on. Chenashe was purpose-built by a Victorian ACCO to manage community housing the way community needs it done.
Cultural safety dashboard
A dedicated dashboard that tracks the cultural safety indicators that matter to Aboriginal community housing — not generic metrics borrowed from mainstream property management.
- Cultural safety rating across your organisation
- Mob/Nation breakdown of your tenant community
- Connection to Country tracking
- Interpreter and language needs at a glance
- Cultural safety measured in every tenant survey
- Trend tracking over time by survey type
- Open cultural concerns flagged for follow-up
- Data sovereignty status visible at all times
Indigenous Data Sovereignty — respected, not just stated
Tenants control whether their data appears in aggregate reporting. Opt-outs are honoured automatically in every dashboard and funder report — not manually filtered by staff.
- Tenant-controlled consent — four privacy toggles the renter manages themselves from the portal, in plain English
- Aggregate reporting opt-out — tenants can exclude themselves from statistical reporting; the system enforces this automatically
- AI drafting consent — AI-assisted content is only generated for tenants who have opted in; the default is off
- Data sharing consent — explicit control over whether data is shared with external agencies
Cultural identity as first-class data
Cultural identity is not a comment box or a tick-box. It is structured fields in the tenant record, reported and tracked with the same rigour as financial data.
- Aboriginal and Torres Strait Islander status
- Mob / Nation affiliation
- Connection to Country
- Cultural identity notes
- Preferred name
- Interpreter language needs
- Plain-English preference
- Cultural considerations for property and service
What ACCOs get that mainstream software does not
- Cultural safety dashboard — no mainstream CHP system has one
- Indigenous Data Sovereignty controls — tenant opt-out enforced automatically in reporting
- MARAM Tier 1 screening — family violence risk assessment built into intake
- Strength-based language — the tenant portal uses neutral, supportive framing; it does not shame tenants in arrears
- PIN-based tenant portal — 6-digit PIN login so tenants who do not have an email address can still access their account
- Lone-worker safety — staff check-in/check-out for home visits with automated alerts
- Wellbeing check-ins — caseworker visit logs linked to support plans
- Caseload management — assign caseworkers to tenants, track support plans and interventions
- VHR compliance + funder reports — automatic KPM calculation with regulator export format
- Waiting-list allocation scoring — transparent, auditable priority weights that your organisation sets
See how it works for your organisation
Start a free trial with sample data preloaded, or get in touch to arrange a walkthrough for your team.